frequently asked questions
Find answers to common questions about booking 5Star Event Studio in Grimes, Iowa. From venue capacity and amenities to pricing and policies, we've covered the essentials to help you plan your event with confidence. Have a question we haven't answered? Reach out to us at (515) 723-7827 or info@5stareventstudio.com.
venue basics
Q: Where is 5 Star Event Studio located?
A: We're located at 1500 SE 19th Street, Suite 255 in Grimes, Iowa—just minutes from Des Moines, Ankeny, Urbandale, and West Des Moines. Our convenient location makes us easily accessible for guests throughout the Des Moines metro area.
Q: How many guests can your venue accommodate?
A: Our versatile event space accommodates from 15 to 350 guests depending on your event type and seating configuration. We can arrange the space for intimate gatherings or large celebrations.
Q: How large is your event space?
A: Our venue features up to 6,000 square feet of modern, customizable event space.
Q: Is your venue climate-controlled?
A: Yes! Our venue is climate-controlled year-round, ensuring comfortable temperatures for your guests no matter the season.
Q: Is 5 Star Event Studio wheelchair accessible?
A: Absolutely. Our entire venue is wheelchair-accessible, including restrooms, entrance, and event space, ensuring all guests can enjoy your event comfortably.
Q: How far in advance should I book?
A: We recommend booking 3-6 months in advance for peak dates (weekends, holidays, and spring/summer wedding season), though we can sometimes accommodate events with shorter notice. Contact us to check availability for your date.
Q: What days and times is the venue available?
A: We're available for events seven days a week. Rental times are flexible based on your event needs. Contact us to discuss your specific timeline.
Q: Do you offer tours of the venue?
A: Yes! We encourage all potential clients to schedule a tour so you can see our space in person and envision your event. Contact us at (515) 723-7827 or info@5stareventstudio.com to schedule your visit.
Q: How do I book the venue?
A: Contact us to check availability for your date, schedule a tour, and discuss your event details. We'll provide a customized quote and contract to secure your booking.
Q: What is your cancellation policy?
A: Our cancellation policy is outlined in your event contract. Please contact us directly to discuss specific terms and conditions.
what's included?
Q: What amenities are included with the venue rental?
A: Your rental includes access to our sound system, microphones, two large-capacity projection walls, tables, chairs, and linens, on-site restrooms, and free parking for all guests.
Q: Do you have projection or AV capabilities?
A: Yes! We're the only venue in Central Iowa area with two large-capacity projection walls—perfect for photo slideshows, presentations, videos, and custom visual displays. We also provide a sound system and microphone setups.
Q: Is there parking available?
A: Yes, we offer ample free on-site parking for all your guests, making arrival and departure convenient and stress-free.
Q: Do you have a kitchen or food prep area?
A: Yes, we have a kitchen prep area available for caterers and food service needs. Complete with two professional convection ovens, two full size refrigerators and freezers, an oversized 10 1/2' X 4' island for charcuterie, buffet-style meals set up, or desert bar.
booking & availability
vendors & services
Q: Can I bring my own caterer?
A: Yes! We welcome outside caterers and encourage you to work with vendors of your choice.
Q: Do I have to use specific vendors?
A: No, you're welcome to bring your own vendors for catering, photography, DJ services, decorations, and more. We want you to have the freedom to create your perfect event.
Q: Can I bring my own decorations?
A: Absolutely! Our space is designed to be customized with your decor, theme, and style. We'll work with you on setup and breakdown times. However, no tape, pins. or other are allowed on any wall surfaces.
Q: Do you provide catering services?
A: If you provide us your budget, and idea on what you want to have served, from charcuterie, through full service plated meals, or simple buffet style, we can create a turnkey experience for you and your guests. You're also welcome to bring any licensed caterer of your choice.
Q: Can I bring in a DJ or band?
A: Yes! Our venue is equipped to support DJs and live music. We provide a sound system, and there's plenty of room for band or DJ setup.
setup & logistics
Q: How much setup time do I get?
A: Setup time is included in your rental period and can be customized based on your event needs. We'll discuss your specific timeline during the booking process.
Q: Can I have access to the venue the day before my event?
A: Early access may be available depending on our event schedule. Contact us to discuss your needs.
Q: Do you provide tables and chairs?
A: Yes, tables and chairs are included with your studio rental. Linen colors outside of black or white will have an additional charge applied.
Q: How flexible are the seating arrangements?
A: Very flexible! Our open floor plan allows for countless configurations including theater-style, banquet rounds, cocktail tables, classroom-style, boardroom setup, and open floor space for dancing or movement-based events.
Q: Is there load-in access for vendors?
A: Yes, we have convenient load-in access for caterers, DJs, decorators, and other vendors to bring in equipment and supplies.